Support Options
Help Center
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All NonprofitPress users can email our support team with questions about the editor, hosting, billing, accounts, and other general inquiries.
Live Chat
Live Chat with our support team is available for all NonprofitPress users during normal hours. Chats can be initiated from the Help Center or the NonprofitPress app.
NonprofitPress Cloud Plus, Cloud Ultimate, and Cloud DIY (with add-on) plans include live chat with our experts from your WP dashboard.
Phone, Message, Screen Share
NonprofitPress Cloud Ultimate and DIY (with add-on) sites have access to support by phone or your organization's messaging platform.
For eligible customers, click here to schedule a call/video
Available support channels include:
- SMS, RCS
- Slack, Slack Connect
- Microsoft Teams
- Google Meet, Chat
- iMessage, FaceTime